Frequently Asked Questions

Which type of lock should I use on my storage space?

We recommend a sturdy, heavy padlock with keys. A two-inch standard padlock is a good size and will fit the latch on the unit's door. Anything smaller than two inches would not be appropriate. Anything larger than two inches MAY fit the standard industry latch, but you need to be careful because some will not go through the latch. A lock with a shorter shank is better than a lock with a long shank. Police departments nationwide recommend the "round" or "disc" lock because of the way in which that lock attaches to the latch.

Where will I get the lock I put on my unit?

Many of your local home improvement stores sell good locks as do the local super centers, etc.

Will I need to execute a new rental contract once my initial contract expires?

After you have completed the terms of your particular storage contract, the contract continues to be in effect month-to-month for as long as you continue to keep a lock on the space and pay the rent.

What type door will my storage space have?

For a small unit (5x5, 5x10, 5x15), the door will be about the size of the front door to your house or apartment, with the exception that it will probably roll up and down, not swing to the left or right. The width of this door by industry standards is usually about 43 inches. For a larger unit (10x10, 10x15, 10x20, etc.), the door by industry standards is about 102 inches (8.5 ft.). The door will usually roll up in a coil at the top of the space opening, rather than fit flat against the ceiling like your garage door does. The height of the opening is usually 79 inches (6.58ft).

What do I need to do when I no longer need the storage space?

Just give the office at least a 7-day notice that you will be vacating so that they can watch for your lock and your belongings to be removed from the space. Be paid through the time period during which you are vacating. Once the lock is off and your things removed from the space, the manager can vacate your name/contract from the computer record so that you will not be charged additional rent.